... my family received a market-ing proposal from Mrs. B.G. Bates, of your San Rafael Office...
The purpose of this note is to let you know that B.G.'s proposal is one of the most outstanding presentations I have had the pleasure to read in the last five years. It is a well thought out, professional job!
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B.G., you were everything we needed: professional, attentive, punctual, prepared, knowledge-able, amazingly well-connected, tactful under pressure, and always sensitive to the inevitable emotional stresses that arise with selling and buying a home. Truly, you have a gift for this business.
We especially appreciated your knowledge about the engineers, contractors and consultants who needed to be involved in the due diligence phase. Your knowing who could handle these tasks to both the buyers' and sellers' satisfaction (and who to steer clear of) saved us a bundle...
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